Contact

Have a question or feedback about FlashMo? Email us anytime.

General inquiries

Questions about using the Service, accounts, or events

Bug reports

Errors, malfunctions, or other technical issues

Partnership inquiries

Business collaboration and partnership proposals

Email: devteam@mozzamile.com

We'll review your message and get back to you.

We operate on business days.

If your matter is urgent, please note that in your subject line.

Want a photo or video removed?

This inbox is not the removal-request channel. If you appear in a photo or video from an event and want it removed, use the removal-request screen reached through that event's upload link or QR code.

Once a request comes in, the event's host reviews it, finds the specific photo or video and handles it -- we don't automatically analyze content to find it ourselves. The host has 72 hours from submission to handle the request. If they don't, nothing is deleted automatically, and the request stays open until the host handles it.

Because we don't collect the requester's contact information, we don't send an individual follow-up on the outcome -- the processing deadline shown at submission is the only confirmation you'll get.

If you can't find the link, please contact the event's host directly. The Company does not relay or mediate requests between guests and hosts.

Provider information

Mozzamile Inc. (주식회사 모짜마일)

25, Junggye-ro 14na-gil, Nowon-gu, Seoul, Republic of Korea

Business registration number: to be published

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